Business information
Business Information
Millie and Mabell is an online women's clothing store serving customers across Australia. Below you will find our business details and key information about ordering from us.
Business Details
Store Name: Millie and Mabell
Address: 5 Wonderland Drive, Eastern Creek, NSW 2766, Australia
Email: info@millieandmabell.com
Phone: +61 480 009 526
Millie and Mabell is an online-only store. We do not operate a physical retail shop and do not offer in-person services.
Fulfilment & Shipping
Orders are shipped from our fulfilment centre and delivered by trusted logistics partners.
Estimated delivery time is 5–12 business days, including 1–3 business days of processing. Shipping within Australia is free on every order. For full details, please see our Shipping Policy.
Customer Support
You can contact us by email, by phone or via our contact form.
Customer Service Hours:
Monday to Friday | 9:00 am – 5:00 pm (AEST/AEDT)
Saturday & Sunday | 10:00 am – 4:00 pm (AEST/AEDT)
We aim to respond to all enquiries within 24 hours.
Returns & Refunds
We offer 14-day change-of-mind returns from the date of delivery.
Items returned for a change of mind must be unused and in their original condition, and return shipping costs are the responsibility of the customer.
If an item is damaged, faulty or incorrect, we will arrange a replacement or refund at no additional cost to you. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
For full details, please see our Return & Refund Policy.
Payments & Security
All payments are processed through secure and trusted payment providers. All prices are displayed in Australian dollars (AUD).
We accept Visa, Mastercard, Maestro, UnionPay, Shop Pay, Apple Pay and Google Pay. For full details, please see our Payment Policy.
Transparency
We aim to provide clear and accurate information across our website, including product details, pricing, delivery times and policies. If you have any questions, please feel free to contact us.
